Revolutionizing the F&B Industry One Order at a Time

Bridging the Gap! 

So, what exactly is middleware? Think of it as the software that integrates two applications, allowing them to communicate with each other seamlessly. In the case of Ismaya and Legit Restaurant, their middleware platform acts as a bridge between the online partner ordering system and their restaurant management system.

Before the middleware platform came along, the restaurant team had to handle online orders manually by handling so many EDC devices. This involved checking many EDC devices for incoming orders and manually entering them into their management system. It was a tedious process that left a lot of room for error. Plus, the fact that they had multiple product brands within the restaurant made it even harder to standardize the menu and operational process. 

The Middleware platform changed literally everything. 

It automated the entire order process, from the time an order is received to its completion. The platform synchronizes the menu and promotional offers, tracks the menu stock, and even updates the menu automatically when a product is sold out or when the price changes. With menu and promo synchronization, automatic order processing, and menu tracking, everything runs smoothly and efficiently. It also gives Ismaya and Legit Group an order speed processing performance monitoring to safeguard food service SLA to customers.

Say Goodbye to Manual Order Processing

Thanks to the middleware platform, Ismaya and Legit Restaurant can integrate different multi-brand, multi-restaurant, and multi-system systems with ease. It's made it easier for them to synchronize menus and promos in real-time, so they can fulfill incoming orders promptly. With the automated process handling most of the work, the restaurant team can focus on delivering quality food and service. It enables them to monitor and quickly rectify outlet store operations problems of order processing speed.

The tech team at Ismaya and Legit Group have solved internal system problems and made everyone's job easier. With their expertise in the industry, they've recognized the challenges that restaurants face in managing online orders and have come up with innovative solutions to help ease the burden. If you're a tech enthusiast looking for an exciting opportunity to work with a dynamic team in the F&B industry, then join their team! They're constantly pushing the boundaries of what's possible and creating innovative solutions every single day.